A live role
Associate Renewals Manager
from GitLab · read the original and apply on their site
Remote Ireland; Remote, Israel
Our take: The real work here is keeping and growing software subscriptions by negotiating renewals, reading usage data, and handling the true-up and paperwork that makes each deal close cleanly.
If you like the satisfaction of keeping customers and growing accounts, this role hands you a clear scoreboard: retained and expanded revenue, quarter after quarter. You will negotiate renewals over calls and email, dig into usage data to build the right quote, and work shoulder to shoulder with sales and customer success. It suits someone who enjoys the close, cares about getting the details right, and wants to learn a genuinely technical product.
Needs
- closing renewals
- managing accounts
- negotiating deals
- cross-team collaboration
- reading customer analytics
Rewards
- retention numbers
- expanded revenue
- visible impact
- room to grow
Demands
- hitting deadlines
- carrying churn risk
- persuading over calls
Grows
- reading customer needs
- learning technical products
- closing and pitching
Values
- ambition
- transparency
- user focus
- remote working
Drains
- license true-up checks
- po and order forms
- admin support work
Would you love this work?
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