A live role
External Partnerships & Engagement Manager
from Monzo · read the original and apply on their site
Cardiff, London or Remote (UK)
Our take: The real work here is owning a portfolio of specialist partnerships and turning lived experience into practical improvements for Monzo's most vulnerable customers, backed by data and solid governance.
If you light up when a vulnerable customer finally gets support built with them in mind, this role lets you own the partnerships that make that happen. You will turn specialist expertise and lived experience into real changes across products and journeys, backing every relationship with honest data and careful governance. It suits someone who loves building trust, holding people to their promises, and knowing exactly how the work helped.
Needs
- manage partnerships
- evaluate with data
- translate insight to action
- due diligence and governance
- work across teams
- host listening sessions
Rewards
- visible customer impact
- mission that matters
- advocating for the vulnerable
- results you can measure
Demands
- prioritise competing work
- navigate tense conversations
- hold people accountable
- keep documentation rigorous
Grows
- risk and due diligence
- influencing cross-functionally
- portfolio strategy
Values
- inclusion
- empathy
- public service
- user obsession
- learning culture
Drains
- write compliance records
- navigate big-org process
- manage partnership exits
Would you love this work?
See how what you love doing lines up with this role - it takes about ten minutes to find out.
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