A live role
Financial Crime Team Manager, Merchant Acquiring, Business Banking
from Monzo · read the original and apply on their site
UK
Our take: The real work here is leading and growing a team of merchant acquiring financial crime investigators while holding the quality and risk bar that protects customers.
This is for someone who lights up leading a frontline financial crime team and genuinely enjoys growing investigators into their best. You will coach on the hard merchant acquiring cases, hold the quality bar, and turn underperformance into high performance, all while protecting real customers from fraud and money laundering. If you pair deep KYB and AML knowledge with warm, supportive people leadership, this role hands you both the mission and the team to make it matter.
Needs
- developing your team
- technical coaching
- compliance knowledge
- performance analysis
- risk assessment
- giving feedback
- hiring investigators
- team culture
Rewards
- empathetic leadership
- investigative work
- turning teams around
- protecting customers
Demands
- prioritise under pressure
- handle er cases
- work at pace
- hold quality standards
- drive change
Grows
- financial crime expertise
- aml qualifications
- funded learning
- growing a team
Values
- inclusion
- kindness
- rigour
- ethics first
- mission driven
- remote working
Drains
- quality control checks
- complaint reviews
- rota and availability
- management reporting
Would you love this work?
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