A live role

Hyperscaler Operations Manager

from GitLab · read the original and apply on their site

Remote, Canada; Remote, US

Our take: The real work here is owning the processes, technology, and escalations that make GitLab's AWS and GCP marketplace and funding operations run, and automating the repetitive parts with AI.

If you love being the person who owns the whole tangled machine of cloud marketplace operations and quietly makes it run, this role hands you AWS and GCP partnership operations end to end. You will design the processes, build AI agents to kill the repetitive parts, and be the calm escalation point when private offers and billing get messy across half a dozen teams. It suits someone who thrives with real autonomy, remote and self-directed, and gets satisfaction from turning operational chaos into something scalable and documented.

Needs

  • designing process
  • governance and compliance
  • automating toil
  • operational firefighting
  • cross-team work
  • system administration
  • writing runbooks
  • strategic thinking

Rewards

  • ownership at scale
  • autonomy
  • remote working
  • AI-powered work

Demands

  • fast pace
  • difficult escalations
  • constant coordination
  • compliance pressure

Grows

  • living with ambiguity
  • building partnerships
  • automation thinking
  • training teams
  • monitoring performance

Values

  • autonomy
  • remote working
  • pragmatism
  • ownership
  • learning culture

Drains

  • milestone tracking
  • billing troubleshooting
  • vendor renewals

Would you love this work?

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