A live role
Lead Customer Advocacy Manager, APJ
from GitLab · read the original and apply on their site
Remote, Australia; Remote, Singapore
Our take: The real work here is turning your most successful customers into visible champions by building trusted relationships, shaping their stories, and influencing teams across APJ to carry those stories forward.
If you love turning a customer's real success into a story that lands, and you get a quiet thrill from making someone else the hero, this role puts you at the centre of that work across Asia Pacific and Japan. You will build genuine relationships with senior customers, surface the proof that others rely on, and influence sales and marketing teams through trust rather than title. It suits someone who enjoys working autonomously, reading cultural nuance, and seeing their stories ripple through campaigns, events, and pipeline.
Needs
- customer storytelling
- nurturing advocates
- program management
- cross-team partnering
- tracking measures
- influencing stakeholders
Rewards
- crafting narratives
- celebrating customers
- building trust
- visible customer impact
Demands
- executive conversations
- cross-culture sensitivity
- juggling requests
- delivering amid change
Grows
- reading regional markets
- customer storytelling
- influence without authority
- relationship networks
Values
- building partnerships
- learning culture
- remote working
- autonomy
- voice of customer
Drains
- intake and reporting admin
- chasing participation
- time-zone coordination
Would you love this work?
See how what you love doing lines up with this role - it takes about ten minutes to find out.
Find what I'd love to do next