A live role

Machine Learning, Tech Lead

from Monzo · read the original and apply on their site

Cardiff, London or Remote (UK)

Our take: The real work here is turning messy workforce operations problems into rigorous, pragmatic ML systems while coaching a growing team of scientists to ship them safely.

If you have been building ML and forecasting models yourself and are ready to lead others without leaving the technical detail behind, this role lets you shape how a bank routes, forecasts and matches human support to real customer needs. You will frame messy operational problems, choose the right modelling approach, and coach a growing team of scientists to ship systems that genuinely help people get answers faster. It suits someone who loves rigorous quantitative work but cares even more about whether it improves a customer's day.

Needs

  • building ml systems
  • forecasting models
  • optimisation and routing
  • coaching scientists
  • translating jargon

Rewards

  • visible customer impact
  • user outcomes win
  • growing into leadership
  • developing people

Demands

  • hold ambiguity
  • synthesise complexity
  • work across teams
  • constant collaboration

Grows

  • building a team
  • first management steps
  • strategic framing
  • real-world experiments

Values

  • pragmatism
  • rigour
  • mission driven
  • user obsession
  • inclusion

Drains

  • writing documentation
  • validation and review
  • routine 1:1s

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