A live role
Manager, Renewals
from GitLab · read the original and apply on their site
Remote, Canada; Remote, United States
Our take: The real work here is coaching a team of early-career renewals managers day to day, keeping forecasts accurate, and unblocking people so revenue and retention hold.
If you love turning early-career talent into confident, capable people, this is the role where your day is mostly that: coaching, unblocking, and giving real-time feedback to a team of Renewals Managers. You will forecast a book of business, partner across Sales, Customer Success, and Finance, and protect revenue while genuinely caring about how your people grow. It suits someone who finds joy in a team's wins more than their own spotlight, and who thrives in a fully remote, async, feedback-rich culture.
Needs
- coaching people
- coordinating a team
- renewals forecasting
- cross-team partnering
- giving candid feedback
- managing accounts
Rewards
- growing your people
- building trust
- visible customer impact
- measurable retention
Demands
- managing risk
- making decisions
- holding accountability
- travel for offsites
- high stakes revenue
Grows
- coaching business acumen
- building a team
- mentoring careers
- spotting hiring fit
Values
- remote-first working
- high ambition
- open candour
- genuine care
- learning culture
- pragmatic solutions
Drains
- process implementation
- crm reporting upkeep
- escalation chains
Would you love this work?
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