A live role
Renewals Manager EMEA
from GitLab · read the original and apply on their site
Remote Ireland
Our take: The real work here is keeping a portfolio of customer renewals moving to on-time close, having genuine conversations that surface expansion, and handling the quotes and records accurately within a defined framework.
If you like being the dependable person who keeps customer renewals on track, has honest conversations about how people actually use the product, and quietly spots where an account could grow, this role will suit you. It is structured and process-driven, with senior teammates reviewing your work and coaching you as you take on more complex deals, all within a fully remote, async team. You will carry a number, see the results of your diligence, and build real trust with customers over time.
Needs
- managing renewals
- customer conversations
- cross-team coordination
- analysing contracts
- explaining terms clearly
Rewards
- hitting the number
- growing accounts
- keeping customers
- trusted relationships
Demands
- following set frameworks
- hitting renewal deadlines
- juggling many accounts
- some travel
- careful attention
Grows
- consultative selling
- spotting expansion
- deal negotiation
- learning the product
Values
- ownership mindset
- transparency
- remote-first work
- sustainable growth
- learning culture
Drains
- quote paperwork
- crm data upkeep
- senior review loops
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