A live role
Renewals Manager - Italy/ Spain
from GitLab · read the original and apply on their site
Remote
Our take: The real work here is driving a portfolio of software subscription renewals to on-time closure through consultative customer conversations, accurate quotes, and tight cross-team coordination.
If you like turning a renewal date into a real conversation, this is honest, satisfying work: you own a portfolio, talk to customers about how they actually use the product, and spot where they could get more value. It rewards people who are organised, detail-proud, and happy to follow a clear framework while flagging the odd thing that does not fit. You will be coached by senior teammates in a fully remote, async team that cares about getting renewals right and on time.
Needs
- managing a portfolio
- consultative customer talks
- surfacing expansion
- preparing renewal quotes
- cross-team coordination
Rewards
- hitting renewal targets
- building customer trust
- room to learn
Demands
- attention to detail
- following defined process
- tight deadlines
- occasional travel
Grows
- renewal negotiation
- learning complex deals
- uncovering new needs
Values
- ownership mindset
- transparent communication
- all-remote work
- sustainable growth
Drains
- sending quotes repeatedly
- keeping the crm current
- reprioritising constantly
Would you love this work?
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