A live role

Renewals Manager UK&I

from GitLab · read the original and apply on their site

Remote, United Kingdom

Our take: The real work here is renewing customer subscriptions with predictability, reading usage data and negotiating deals so revenue stays and grows.

If you love the moment a customer decides to stay, this is your seat: renewing subscriptions, reading the usage data, and closing deals over calls, video and email. You will own retention numbers on larger, more strategic accounts, work closely with sales and customer success, and shape the best practices the whole renewals team uses. It is fully remote, transparent by design, and needs someone fluent in German who enjoys turning a relationship into a confident yes.

Needs

  • managing accounts
  • closing renewals
  • negotiating deals
  • reading analytics
  • cross-team work

Rewards

  • hitting retention targets
  • visible impact
  • strategic accounts
  • helping the team

Demands

  • tight deadlines
  • fast pace
  • complex transactions

Grows

  • designing process
  • persuading and influencing
  • learning devops

Values

  • transparency
  • predictable results
  • learning culture
  • remote working

Drains

  • order form admin
  • true-up paperwork

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