A live role
Renewals Manager - West
from GitLab · read the original and apply on their site
Remote, United States
Our take: The real work here is owning renewals end to end, negotiating fair commercial terms and catching churn risk early so customers keep relying on the platform.
You will own the whole renewal story for a portfolio of GitLab customers, from the early conversation through the signed agreement, protecting revenue while helping teams land on pricing that fits how they really work. If you like leading commercial negotiations, reading account health data to catch risk early, and working across Sales, Success, Finance, and Legal to make renewals smooth, this role gives you real ownership. It is fully remote and asynchronous, quota-carrying, and built for someone who enjoys turning renewal moments into lasting trust.
Needs
- negotiating deals
- managing accounts
- spotting renewal risk
- forecasting outcomes
- cross-team work
Rewards
- measurable results
- quota achievement
- visible impact
- financial upside
Demands
- high stakes deals
- tight deadlines
- careful diplomacy
- ruthless prioritising
Grows
- commercial persuasion
- pricing modelling
- learning new domains
- process design
Values
- transparency
- long-term growth
- user reliability
- remote work
Drains
- crm data entry
- contract paperwork
- pipeline tracking
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