A live role
Senior CX Platform Engineer
from GitLab · read the original and apply on their site
Remote
Our take: The real work here is building the agent platforms, MCP servers, and infrastructure that let GitLab's customer experience teams safely hand real work to AI, then documenting it and handing it off so it runs without you.
If you have made coding agents a real part of how you ship, and you want to design the harness, MCP servers, and platforms that let whole teams hand work to AI safely, this is built for you. You will own production Python and TypeScript, build the first version with the people doing the work, then hand it off so it runs without you. It rewards leverage over heroics and genuinely cares that no tool depends on one person.
Needs
- building software
- integrating systems
- systems design
- infrastructure tending
- writing documentation
- mentoring others
Rewards
- measurable results
- shipping often
- visible impact
Demands
- quality assurance
- owning every line
- working through ambiguity
- governance and safety
- cross-team prototyping
Grows
- agentic development
- reusable patterns
- raising review bars
- platform refactoring
- tinkering with agents
Values
- pragmatism over heroics
- transparency
- long-term thinking
- handing work off
- remote working
- reusable craftsmanship
Drains
- reviewing agent output
- security reviews and runbooks
- build-versus-buy write-ups
Would you love this work?
See how what you love doing lines up with this role - it takes about ten minutes to find out.
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