A live role

Senior Fraud Operations Manager

from Monzo · read the original and apply on their site

Dublin

Our take: The real work here is turning fraud and disputes data into decisions while holding outsourced partners accountable and aligning cross-functional teams behind a clear risk strategy.

If you love turning fraud data into decisions and holding outsourced partners to real standards, this role puts you at the heart of Monzo's EU expansion. You will spend your days reading trends, aligning data scientists, engineers and product teams, and building automated defences that actually protect customers. It suits someone who enjoys being both hands-on and strategic, and who genuinely likes making third party vendors succeed.

Needs

  • data analysis
  • managing outsourced partners
  • risk oversight
  • cross-team coordination
  • strategic thinking
  • compliance assurance

Rewards

  • visible impact
  • mission driven
  • measurable results
  • automating toil
  • untangling complexity

Demands

  • fast pace
  • cross-team work
  • high stakes
  • occasional travel
  • difficult partners

Grows

  • persuading and influencing
  • learning new domains
  • leading change
  • diplomacy

Values

  • rigour
  • accountability
  • learning culture
  • inclusion
  • user obsession

Drains

  • committee packs
  • audit support

Would you love this work?

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