A live role
Senior Product Manager, Switchboard
from GitLab · read the original and apply on their site
Remote, United States
Our take: The real work here is owning the vision for a control plane that makes complex GitLab Dedicated infrastructure clear for customers and workable for the engineers who operate it.
If you love turning messy infrastructure and operational tradeoffs into a product customers actually find clear and useful, this is your playground. You will own the vision for GitLab's fastest-growing deployment option, talking directly to customers, shaping the roadmap, and working hands-on with engineering and SRE to make complex technical workflows feel simple. It suits someone who likes real autonomy, thrives in an evolving problem space, and gets satisfaction from decisions that help the business support more customers well.
Needs
- owning the roadmap
- strategic prioritising
- talking with customers
- product design sense
- translating tradeoffs
- making the call
Rewards
- visible customer impact
- high-growth product
- real user feedback
- genuine autonomy
Demands
- navigating ambiguity
- cross-team coordination
- learning the infrastructure
- influencing engineers
Grows
- synthesising complexity
- systems thinking
- product strategy
- incident know-how
Values
- user obsession
- independence
- ownership
- learning culture
- remote first
Drains
- filling in for design
- roadmap juggling
- operational tool grind
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