A live role

Senior Professional Services Engineer

from GitLab · read the original and apply on their site

Remote, Italy; Remote, Netherlands; Remote, Spain

Our take: The real work here is standing up and migrating GitLab installations for customers using infrastructure as code, then advising and mentoring so those customers succeed for the long term.

If you love standing up real infrastructure with Terraform and Ansible, then guiding a customer through a messy migration until their workflows are secure and reliable, this is your kind of week. You get to be the trusted advisor who turns goals and constraints into a practical plan, mentor other engineers along the way, and feed what you learn straight back to the people building GitLab. It is fully remote and async, so your clear writing and steady judgement matter as much as your technical depth.

Needs

  • infrastructure as code
  • designing architectures
  • system migrations
  • translating for customers
  • supporting customers
  • root cause hunting
  • mentoring engineers

Rewards

  • clear documentation
  • solving reliability issues
  • visible customer wins
  • earning trust

Demands

  • fast pace
  • juggling engagements
  • async across time zones
  • tricky customers

Grows

  • security and ai
  • project leadership
  • weighing tradeoffs
  • managing many projects

Values

  • remote working
  • working in the open
  • learning culture
  • user reliability
  • high-quality delivery

Drains

  • status update writing
  • process refinement
  • compliance checks

Would you love this work?

See how what you love doing lines up with this role - it takes about ten minutes to find out.

Find what I'd love to do next