A live role

Senior Professional Services Engineer, Japan

from GitLab · read the original and apply on their site

Remote, Japan

Our take: The real work here is leading customer GitLab installations and migrations with infrastructure as code, advising on practical tradeoffs, and mentoring engineers in a fully remote, async team.

If you like standing beside a customer and turning a tangled deployment into something reliable, this role gives you real engagements from single-node installs to big Terraform and Ansible reference architectures across clouds. You will lead migrations, advise honestly on tradeoffs, and mentor newer engineers, all in a fully remote, write-it-down culture that trusts you to own your projects. It suits someone who enjoys variety, writes clearly, and finds satisfaction in setting customers up to succeed for the long haul.

Needs

  • customer-facing delivery
  • infrastructure as code
  • migrating systems
  • mentoring engineers
  • technical advising

Rewards

  • customer success
  • visible impact
  • earned trust
  • growing teammates

Demands

  • fast pace
  • juggling engagements
  • async across zones
  • clear status updates

Grows

  • cloud breadth
  • troubleshooting depth
  • leading engineers
  • new deployment models

Values

  • remote working
  • written transparency
  • quality delivery
  • real ownership
  • long-term success

Drains

  • repetitive status reporting
  • process friction removal

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