A live role

Senior Professional Services Engineer - PubSec

from GitLab · read the original and apply on their site

Remote, United States

Our take: The real work here is getting GitLab deployed and migrated cleanly for public sector customers, leading each engagement end to end while juggling several at once in a remote asynchronous team.

If you like getting GitLab running properly in tough environments, from a single node to a highly available architecture built with Terraform or Ansible, this is hands-on delivery that matters. You will lead migrations end to end, guide public sector customers through real constraints, and feed what you learn in the field straight back to product and engineering. It suits someone who thrives working remotely and asynchronously, enjoys juggling several engagements, and takes real pride in a clean cutover with minimal disruption.

Needs

  • infrastructure as code
  • system migrations
  • project planning
  • customer support
  • technical training

Rewards

  • visible customer impact
  • on-time delivery
  • mentoring peers
  • cross-team feedback
  • user outcomes

Demands

  • variety of work
  • tight deadlines
  • occasional site travel
  • security clearance
  • ruthless prioritising

Grows

  • learning the stack
  • leading delivery
  • translating jargon
  • shaping process
  • managing risk

Values

  • remote working
  • autonomy
  • pragmatism
  • learning culture
  • ownership

Drains

  • billable time tracking
  • clearance overhead
  • constant status updates

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