A live role
Senior User Research Manager
from Monzo · read the original and apply on their site
Cardiff, London or Remote (UK)
Our take: The real work here is developing research leaders and stitching scattered customer insight into a strategy that senior stakeholders across a large banking org will actually act on.
If you love growing other research leaders as much as the research itself, this role hands you a whole product area and a team of managers to develop. You will spend your days weaving scattered customer insights into one strategic story, then carrying it into rooms where directors decide what gets built. It is heavy on diplomacy and alignment across teams with competing priorities, and it rewards the person who finds that genuinely satisfying rather than exhausting.
Needs
- developing research leaders
- coaching managers
- synthesising insight
- strategic thinking
- cross-team work
- pattern finding
Rewards
- shaping decisions
- growing leaders
- quiet influence
- visible customer impact
Demands
- building alignment
- threading stakeholder politics
- staying constructive amid conflict
- holding a quality bar
Grows
- ruthless prioritising
- navigating a big org
- leading change
- influencing executives
Values
- user obsession
- mission driven
- inclusion
- learning culture
- pragmatism
- flexible hours
Drains
- cooling competing priorities
- reworking ways of working
- coordinating many reports
Would you love this work?
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