A live role

Solutions Architect - SLED (West)

from GitLab · read the original and apply on their site

Remote, United States

Our take: The real work here is being the trusted technical advisor who proves GitLab's value to customers, runs the evaluations, and carries their voice back to the people building the product.

If you love being the technical person customers actually trust, this is a role where you guide real organizations through genuine transformation, prove value hands-on, and carry their voice back to the people building the product. You get to go deep on DevSecOps, cloud, and AI, adapt your story for everyone from engineers to executives, and win people over by challenging their thinking in the right way. It is fully remote, learning is expected and funded, and your days mix discovery, demos, workshops, and real relationship building.

Needs

  • translating the technical
  • leading demos
  • mapping to use cases
  • building proofs of value
  • solution selling
  • building customer trust
  • running workshops
  • listening with empathy

Rewards

  • being the customer voice
  • long-term relationships
  • winning advocates
  • constant learning

Demands

  • challenging assumptions
  • adapting to every audience
  • async cross-region work
  • driving pipeline growth

Grows

  • new tech fluency
  • technical presenting
  • trusted relationships
  • solution architecture

Values

  • learning culture
  • remote working
  • customer empathy
  • mentorship
  • security rigour

Drains

  • tenders and audits
  • producing collateral
  • keeping accounts aligned

Would you love this work?

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