A live role

Team Manager, Financial Crime, Business Banking

from Monzo · read the original and apply on their site

Remote (UK)

Our take: The real work here is growing and coaching a team of financial crime investigators while keeping investigative quality and operational standards high in a fast-moving bank.

If you lead financial crime investigators and find your deepest satisfaction in growing the people on your team, this is work that keeps both fed. You will coach twelve senior investigators through tricky escalations, defend customers against real harm, and build an empathetic high-performance culture while keeping standards sharp. It suits someone who reads risk quickly, communicates warmly, and treats people leadership as the job rather than a side effect of it.

Needs

  • developing your team
  • technical coaching
  • giving honest feedback
  • analysing performance
  • assessing risk
  • hiring investigators

Rewards

  • protecting customers
  • mission that matters
  • building a team
  • funded learning

Demands

  • embedding constant change
  • assessing risk fast
  • handling ER cases
  • keeping a fast pace
  • minimising breaches

Grows

  • reading crime trends
  • inspiring communication
  • value-led decisions
  • people leadership

Values

  • empathetic leadership
  • kindness at work
  • inclusion
  • growing together

Drains

  • monitoring service levels
  • reviewing complaints
  • chairing conflict cases
  • occasional weekend cover

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