A live role
Team Manager, Financial Crime, EU (Spanish Speaking)
from Monzo · read the original and apply on their site
Cardiff, London or Remote (UK)
Our take: The real work here is growing and steadying a team of financial crime investigators through coaching, quality checks and fair decisions, all in Spanish and English.
If you light up when a struggling investigator finally clicks, and you get real satisfaction from building a calm, high-performing team, this is your kind of work. You will coach around twelve senior financial crime investigators, handle the complex escalations, and make fair, values-led calls on the hard people moments. It suits someone fluent in Spanish and English who already knows the fincrime landscape and wants their best work to protect real customers.
Needs
- developing your people
- technical coaching
- handling escalations
- quality checks
- fincrime prevention
- interviewing candidates
Rewards
- mentoring investigators
- celebrating team wins
- driving performance
- mission that matters
Demands
- chairing employee relations
- difficult conversations
- bilingual working
- occasional weekend cover
- values-based decisions
Grows
- coaching through others
- high-stakes decisions
- fincrime expertise
- building team trust
Values
- supportive culture
- inclusion
- ethics first
- user obsession
- learning culture
Drains
- quality check reviews
- compliance screening grind
- feedback aggregation
- back-to-back meetings
Would you love this work?
See how what you love doing lines up with this role - it takes about ten minutes to find out.
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